Absolute Workflow ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when you interact with our website, forms, and services.
1. Information We Collect
We may collect information you provide directly to us, including:
Contact Information: name, email address, phone number, company name
Form Submission Information: details you submit through our website forms, requests, or inquiries
Communication Information: SMS message content, appointment-related communications, delivery status, and opt-out status (for example, STOP requests)
We may also automatically collect limited technical information when you use our website, such as:
IP address
Device type
Browser type
Pages visited
General location data based on IP
Cookies or similar technologies used for website functionality and analytics
2. How We Use Your Information
We use your information to:
Respond to your inquiries
Provide information about our services
Schedule appointments and follow up on requests
Send service-related communications, including confirmations, reminders, and follow-ups
Operate, improve, and maintain our website, workflows, and customer experience
Maintain security, prevent spam, and troubleshoot technical issues
Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information only with trusted service providers that help us operate our business, such as:
Messaging and phone service providers used to send and receive SMS or manage phone services
CRM and automation platforms used to manage contact records, communication history, and workflow activity
Email service providers used to send service-related communications
Website hosting, analytics, and support tools used to operate and maintain our site and services
We may also disclose information where required by law or where necessary to protect our rights, safety, systems, or users.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with messaging vendors, aggregators, and service providers solely for the purpose of delivering text messages.
4. SMS Consent and Opt-Out
If you provide your phone number and explicitly consent through our website form, you may receive SMS messages from Absolute Workflow related to your inquiry, appointment scheduling, confirmations, reminders, and follow-up communication.
Message frequency may vary
Message and data rates may apply
You can opt out at any time by replying STOP
You can request assistance by replying HELP
SMS consent is not a condition of purchase.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality, analyze usage, and enhance user experience. You can manage cookie preferences through your browser settings.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary for business, legal, compliance, and security purposes. We may retain certain records as required by law or for legitimate business purposes, including dispute resolution and enforcement of agreements.
8. Your Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information, subject to legal or operational retention requirements
To make a request, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Absolute Workflow
Email: info@absoluteworkflow.com
Phone: +1 587-802-3212